Book a Session

Privacy Policy

Luna Orthoconsulting (“we”, “us”, “our”) operates the website https://lunaorthoconsulting.com/ (the “Website”). This Privacy Policy explains how we collect, use and protect personal data when visitors use the Website in accordance with the GDPR and other applicable laws.​

Data controller

The data controller is:

What data we collect

When you use our contact forms, you may provide:

  • Name

  • Email address

  • Any information you include in your message

We also collect technical data via analytics and cookies, such as IP address, browser type, device information and pages visited.​

How we use personal data

We use personal data to:

  • Respond to inquiries sent through the contact forms

  • Manage and improve the Website and its performance (analytics)

  • Ensure security and prevent misuse of the Website

The legal bases under GDPR may include consent, performance of a contract or pre‑contractual steps, and our legitimate interests in operating and improving the Website.​

Retention period

We retain personal data collected through contact forms for up to one (1) year unless a longer period is required by law or needed to establish, exercise or defend legal claims.​

Cookies and tracking technologies

The Website uses cookies and similar technologies, including tracking pixels and analytics tools, to understand how visitors use the site and to remember cookie preferences. Cookie consent and management are handled through the Complianz cookie banner, where visitors can review categories of cookies, change their preferences and withdraw consent at any time.​

For detailed information about the cookies used, please refer to the cookie information provided in the Complianz banner or cookie policy linked from it.​

Analytics

We use analytics services to measure traffic, understand how visitors use the Website and improve our content. These services may collect IP addresses and other technical identifiers, which may be transferred and processed outside the EU subject to appropriate safeguards.​

Calendly and external tools

Appointment scheduling is managed through Calendly, which is operated on its own platform outside our Website. When you book via Calendly, your data is processed according to Calendly’s own privacy policy, and Calendly acts as an independent controller or processor as defined in its terms.​

International data transfers

Because we serve visitors internationally and use third‑party services, personal data may be transferred to countries outside the European Economic Area. In such cases, we seek to ensure appropriate safeguards, such as standard contractual clauses or equivalent measures required by GDPR.​

Sharing of personal data

We may share personal data with:

  • Service providers (e.g., hosting, analytics, email services) strictly as necessary to provide and improve the Website

  • Public authorities when required by law or to protect our rights

We do not sell personal data.​

Your GDPR rights

Subject to conditions and limitations under GDPR, you may have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict processing

  • Object to certain processing based on legitimate interests

  • Data portability

  • Withdraw consent at any time when processing is based on consent

To exercise these rights, contact: info@lunaorthoconsulting.com. You also have the right to lodge a complaint with a supervisory authority in the EU country of your residence or the Hellenic Data Protection Authority in Greece.​

Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.​

Children’s data

The Website is not directed to children under 16, and we do not knowingly collect personal data from children under this age.​

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. The revised version will be posted on this page with an updated “last updated” date.​

Last updated: 28/11/2025